Tell us what you saw.

One form, one inbox, read by people who can act on it. Reports, press questions, offers of help and complaints all arrive in the same place.

We answer every message that is not automated.

If an animal is injured in front of you right now, call your national emergency number or the nearest wildlife rescue first. This form is read during office hours.

What happens next

01

It reaches a person, not a queue

The office reads everything the same day. Nothing is auto-sorted and nothing is auto-answered.

02

We come back within two working days

Even when the answer is that this is not something we can take on.

03

Reports go to the casework team

If it looks like a criminal matter it is logged as one before anybody replies to you.

04

You decide how visible you are

Say so in the message if you do not want your name in a file, and we keep it out of everything we can.